NovelEnglish
Chapter 261
Everyone stared in disbeliel, unable to move as they wondered if they had misheard.
“What did you just say?” Lotus asked. She also fixed her gaze on the general manager standing behind
Kevan as she tried to seek confirmation of what had just been announced.
However, the general manager merely shot her a resentful glance and remained silent.
*All of you, the entire housekeeping department staff, are fired.” Kevan reiterated, using different
words. “Do you understand now?”
“Why?” Lotus questioned with dissatisfaction, “I admit that there are areas for improvement, but that
doesn’t mean that the department doesn’t even deserve a chance to make amends. Are you really
dismissing us all without giving us an opportunity?”
“Opportunities are for those who genuinely seek change, and you all are not worthy,” he sneered.
Follow on NovᴇlEnglish.nᴇtIn that instant, she found Kevan’s words utterly absurd. “Mr. Chance!” She turned to address the
general manager again. “Didn’t you just say the housekeeping department would receive
comprehensive training? We are all prepared for it. So, what’s the issue now?”
As soon as she mentioned “training,” the general manager could no longer contain his anger. How
could he expect these people to sincerely accept training when they had caused such a commotion? It
had even cost him his job! So, he retorted. “Oh, now you remember that you need training? Weren’t
you just boasting earlier that you were going to show her that you are not one to be messed with?”
Lotus, along with the staff, turned pale. They had indeed been engaged in their heated discussion
without realizing that the general manager had been present. Normally, what they had said among
themselves to vent their frustrations would not be a problem. But now, everything sounded like pure
slander in the general manager’s ears.
“Well, we were just…” Lotus tried racking her brain to come up with a less obvious excuse. “We’ve
been receiving online criticism for days. and we were feeling frustrated. Moreover, our hotel has always
overshadowed Covenlord’s Regal Dynasty Hotel but now they seem to be
surpassing us. We were just venting. We didn’t actually have any intention to take any action.”
“Just venting?” Kevan’s gaze grew colder. “Ms. Lotus, you were supposed to meet Ms. Seymour from
Covenford in the lobby downstairs at
1 pm, right? Take a look at the time now.”
Lotus listened to his words and brought her phone in front of her, only to see the call interface with
Larissa. Panicked, she immediately
ended the call.
“It’s almost 2 pm,” she sheepishly answered.
“What about Ms. Seymour? he pressed on.
“She Lotus couldn’t come up with a response and had to make something up. “I was dealing with a
Follow on Novᴇl-Onlinᴇ.cᴏmguest complaint, which took some
time, so I couldn’t make it to meet her. But I had called her to explain the situation, and she said she
understood.”
“What about the complaint record?” He opened his palm and demanded, “Show it to me.”
Regal Dynasty Hotel had a clear policy that every guest complaint must be documented, and the
handling results should be reported
promptly.
Lotus hesitated for a moment before coming up with another excuse. “I just came up here and planned
to write the complaint record after meeting Ms. Seymour.”
“Okay, then, tell me the room number of that guest, and I’ll personally go and verity IL Kevan pressed
on, showing no intention of letting her off the h ook.
Her guilt intensified, and her eyes kept darting back, trying to seek help from her colleagues in the
department. But at this moment. everyone was only concerned about self-preservation, as they were all
afraid that they might become the target of Kevan’s attack instead. So, she had no choice but to grit her
teeth and seethe, “I don’t remember the room number.”
Visit our social media platform to read fascinating stories every day and connect with the community!
