NovelEnglishChapter 370 "I'm Maverick Newton, the person in charge of Celestia Jewels," he said, handing over his business card.
Naomi frowned, accepting the business card with skepticism. But after a glance, she realized he was legitimate. Then, she took out the gold bracelet she had bought, along with the official testing report, and threw them in front of Maverick. "See for yourself." Maverick examined them seriously and confirmed that they were truly fake.
At that moment, Angela spoke up. "Ms. Naomi, I want to express my heartfelt apologies. On behalf of our company, I extend a formal apology to you. We'd like to provide you with compensation. Please take a moment to review it." After that, she retrieved three plain gold bangles of equal weight from her bag and offered them with both hands.
Follow on NovᴇlEnglish.nᴇt"And you... Who are you to represent Celestia Jewels?" Naomi asked, staring at Angela in disbelief.
"She's Ms. Angela Graham, the CEO of Graham Group," Maverick remarked gently.
Naomi was dumbfounded, and she immediately stood up. "What? You're Angela? The woman everyone was discussing online? Celestia Jewels is also under your company?" She couldn't believe it. All she wanted was to defend her consumer rights, yet she had somehow caught the attention of the company's CEO. It felt like something straight out of a .
Angela offered a warm smile. "I apologize for the unsatisfactory experience you've had with our branch company. I'm just as shocked by this situation. I've already assigned a team to conduct a thorough investigation. I believe it won't be long before we bring you justice." Naomi was completely stunned. She stared blankly at Angela, momentarily at a loss for words. In the end, she accepted the compensation and agreed to withdraw the lawsuit.
Angela promised firmly. "We'll find out who's responsible and turn them over to the authorities." After exchanging contact information, Angela assured Naomi that she would keep her updated on any news. Even so, Naomi still felt somewhat disoriented when she left.
The online scandal had gone unaddressed for a long time. However, after it was finally confronted, it unexpectedly triggered a wave of victims reporting the sissue.
Within just two days, at least seven or eight people claimed they had bought substandard products from Celestia Jewels. The alarming customers who had bought jewelry from the brand rushed to get their pieces tested.
consequence was that count/el. ne Before long, counterfeit products were being uncovered one after another. In no time, Celestia Jewels becthe target of public outrage.
Follow on Novᴇl-Onlinᴇ.cᴏmAngela knew there was no tto waste. Hence, she quickly directed Maverick to release a statement assuring the public that a thorough investigation would be conducted and promising a satisfactory resolution for everyone.
Meanwhile, she discussed things with Joel and executed a compensation plan. Customers who had purchased counterfeit products were asked to bring their receipts to Celestia Jewels' headquarters for registration or submit their evidence via email. The staff would verify each case and provide a response or compensation within seven days.
The netizens were taken aback by this decision. "So they're finally taking sn't this just action? Isn't this just an attempt to salvage their reputation after the damage has been done?" "At least they're making an effort to rectify the situation. I've heard they're offering to compensate triple the amount and give a personalized apology letter." "Triple? That's a substantial payout! Will they actually fulfill that promise?"
For stime, rumors circulated online relentlessly. Maverick's m personal phone constantly buzzed, leaving him exhausted every day.
Visit our social media platform to read fascinating stories every day and connect with the community!
